Inter Testing & Consulting Services (Shanghai) Co., Ltd, ITCS, is the first IKEA owned test lab outside Sweden. Its combined with a training centre for our suppliers as well as our own co-workers. Here we can explain why we test, how we perform different tests and why a test report is of highest importance.
Ensures co-workers have adequate resources to perform all aspects of work required.
Ensures all lab co-workers are adequately trained to safely perform all required job functions and that competency records are maintained.
Ensures compliance with all corporate policy procedures in the laboratory.
Assists Lab Manager regarding profits, costs, and expenses to meet/ exceed budgeted financial goals for the test department.
Communicates with lab co-workers and management to promote empowerment and accountability.
Obtains and maintains an in-depth knowledge of local market requirements.
Understands customer requirements and organizes lab procedures, schedules and staffing to provide for meeting/exceeding same.
Fosters customer confidence in laboratory work.
Supports the CNAS / CMA Audit event and manages corrective/preventive actions.
Reviews local laboratory operations for all aspects of the continuous improvement process.
Compiles and analyse test information to determine operating efficiency of processes and equipment and to diagnose problems and malfunctions.
Recommends measures to improve testing procedures, use of equipment, and needs for new equipment.
Ensures laboratory practices meet or exceed company policy and industry standards.
Establishes or adjusts work schedules to meet testing requirements and control costs.
Other duties as may be assigned by Lab managers.
Carries out supervisory responsibilities, include interviewing, hiring, and training co-workers.
Knowledge and proven experience
Basic management training/experience.
IKEA product requirement and compliance.
Test laboratory work and methods; ISO 17025.
Knowledge and test experience in areas of Hardline.
Experience within IKEA businesses as relevant.
Fluent English in verbal and writing.
Motivation and Capabilities / skills
Capability to lead, manage and motivate people
Enthusiastic, driven and determined
Good result orientation and ability to prioritize
Knowledge and understanding of customer needs
Shows example of cost consciousness and awareness of financial issues