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IKEA Business Manager - Store

Aş Şabāḩīyah, Muḩāfaz̧at al Aḩmadī - Standort erkunden Verkauf Vollzeit

Stellenbeschreibung

Company description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable prices . We are part of IKEA Al-Homaizi Limited, operating in three countries - Kuwait, Jordan, and Morocco.

Our keywords are Home, People, Happiness, Development, Leadership, Inclusion & Diversity, All with Passion!

Join us to bridge your dreams and unique ideas within an organization that believes in People !


Job description
  • Reach out to the local business community with furnishing solutions.
  • Lead and manage a team of IKEA Business co-workers, inspire and challenge them to strengthen the uniqueness of the IKEA identity in range presentation and home furnishing solutions in room settings, homes, vignettes and sales support areas.
  • Secure a consistent, seamless positive customer experience through all channels by ensuring that your department is always striving to fulfil the three IKEA customer motivators: "Is it worth it?", "Can I trust IKEA", "Is there something for me?
  • Ensure you have the right number of competent co-workers in the right place at the right time and securing that they are fully able and available to perform their duty.
  • Secure successful implementation of country priorities and the sharing and implementing of good solutions.
  • Ensure your co-workers understand the multichannel retail environment they are working in and know how to use this in the best and most commercial way for different customers.
  • Know your local market potential and work with your team and other functions to ensure your store is locally relevant throughout the different sales channels.
  • Follow up your financial goals, KPIs and costs, and take action on deviations. Motivate and develop team members by agreeing clear goals, expectations and conducting follow-ups.
  • Secure competent and high-performing teams and leaders who inspire and empower every co-worker to recognise and understand their contribution. Identify and develop the many talents within the department to secure succession planning.
  • Understand the IKEA social and environmental commitments and know how you can contribute to sustainability.

Qualification
  • Experience of working in a customer-oriented (service or retail) industry.
  • Proven record of consistently meeting agreed budgets and goals, and working on plans over a number of years.
  • Experience of leading and managing a team preferably gained in customer-oriented service or retail environment.
  • Ability to build strong relationships in the local market.

More Information

A few more details for you

This position is full-time and is located in Kuwait. Some travel may be required. 

Please send your  CV in English and tell us why you would be a good fit for this role.