The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable prices . We are part of IKEA Al-Homaizi Limited, operating in three countries - Kuwait, Jordan, and MOROCCO.
Our keywords are Home, People, Happiness, Development, Leadership, Inclusion & Diversity, All with Passion!
Join us to bridge your dreams and unique ideas within an organization that believes in People !
To encourage existing customers to shop more frequently and in larger volumes, by offering and optimizing the best shopping experience
Monitor and ensure the best consumer journey of our website
Contact Centre Experience
Self-reliant and motivated with proven ability to work as part of a team as well as independently.
Ability to communicate confidently and clearly in English language.
Sound understanding of business and a background gained from working in a customer-focused, fast-paced and multichannel retail environment.
Proven customer-focused mindset.
Self-confident and assertive with the ability to influence through the use with customer insight.
Know how to manage and develop complex processes
Ability to set clear expectations and directions.
Good analytical and numerical skills.
Strong problem solving and conflict handling skills
Understanding customer motivation and expectations, and playing an active role in turning them into commercial opportunities.
ensuring a positive shopping experience that creates trust in the IKEA Brand before, during and after their visit.